Your safety is our priority

1xbedResponsible gaming at 1xbed — keep the fun, keep the control

Gaming is more than winning — it's a source of fun, entertainment, and relaxation. 1xbed wants you to enjoy every moment with a clear head and within healthy boundaries.

18+
Adults only
24/7
Support always available
5
Protection tools available
100%
Voluntary limit setting

What is Responsible Gaming?

There's a fine line between entertainment and a problem — knowing where it is makes all the difference.

Responsible gaming is a mindset where you treat gaming as entertainment — not as a source of income or a way to cope with stress. At 1xbed, we believe every player should have full control over their gaming habits.

As online gaming continues to grow in Bangladesh, responsible gaming has never been more important. Many people start out just for fun, but gradually lose track of their limits — and that's exactly why 1xbed has put a range of protective measures in place.

Keep in mind: Gaming is entertainment. If you're playing purely for fun and can accept a loss with a smile — you're on the right track.

Healthy gaming indicators
I play for fun90%
I stay within my set budget85%
I take a break when I'm on a losing streak80%
I spend time with family and friends95%
I stick to my daily time limits75%

* Based on a self-assessment survey of active 1xbed players

Our responsible gaming protections

Why 1xbed is Bangladesh's trusted safe gaming platform

Set a Deposit Limit

Set your own maximum deposit limit on a daily, weekly, or monthly basis. Limits can be lowered instantly, but increasing them requires a mandatory 72-hour waiting period.

Session time control

Decide in advance how long you'll play each day. You'll receive an automatic alert when your time is up and your session will end. Use the real-time timer to stay aware.

Cool-off Mode

If you feel like you need a break, set a cool-off period anywhere from 24 hours to 6 weeks. You won't be able to log in during this time — a complete pause, guaranteed.

Self-Exclusion

For a long-term break, register for self-exclusion from 6 months up to 5 years. All promotional communications will be paused during this period. Takes effect within 24 hours of your request.

Set a Loss Limit

Set a cap on how much you can lose within a given period. Once you hit that limit, placing further bets won't be possible — your budget stays fully protected.

24/7 Support Centre

Whenever you're going through a tough time or just need someone to talk to, our support team is here. Reach us via live chat or email — we're here to help, not to judge.

How to set up protection tools

Set your gaming limits in just a few steps

1
Log in to your account

Log in to your 1xbed account and click the profile icon in the top right corner.

2
Go to the "Responsible Gaming" section

Go to your account settings and look for the "Responsible Gaming" option.

3
Choose your preferred limits

Deposit limit, session time, loss limit, or cool-off — pick whichever you need.

4
Enter the amount and duration

Enter the amount or time limit you want and set the period (daily / weekly / monthly).

5
Confirm

Hit the Submit button. A confirmation will be sent to your email and the limit will take effect immediately.

Available protection tools

Choose what works for you

Deposit Limit

Set a maximum deposit amount for a given period. You can choose between daily, weekly, and monthly options.

Time Limit

Set a daily limit on how long you spend on the platform. You'll be automatically logged out when the time is up.

Loss Limit

Set a limit on how much you can lose within a given period before you're stopped from playing further.

Reality Check

Pop-up notifications will appear at regular intervals, showing how long you've been playing and how much you've spent.

Self-Exclusion

Option to temporarily or permanently close your account for an extended break.

Ask yourself

Answering these questions honestly will help you understand where you stand.

01

Are you spending beyond the budget you set for gaming?

02

Do you feel the urge to keep playing to win back what you've lost?

03

Have family or friends expressed concern about your gaming?

04

Are you neglecting work, studies, or family responsibilities to play?

05

Do you feel anxious or irritable when you're unable to play?

06

Are you borrowing money or dipping into savings to play?

If you answered "yes" to any of the questions above, consider it a warning sign. Please reach out to our support team or activate self-exclusion.

7 rules for healthy gaming habits

Keep these guidelines in mind every day and gaming will always stay fun.

1

Only play with money you can afford to lose — Never use money set aside for living expenses or emergency savings for gaming.

2

Stick to a schedule — Decide how long you'll play before you start, and stick to it.

3

Accept your losses — Chasing losses almost always leads to losing even more.

4

Don't play under the influence or when stressed — your ability to make sound decisions is reduced in this state.

5

Take regular breaks — Taking at least a 10-minute break every hour keeps your gaming experience healthier.

6

Let someone close know — having someone close to you in the loop makes it much easier to stick to your limits.

7

Keep up hobbies outside of gaming — Having variety in life keeps you from becoming overly dependent on any one thing.

FAQ

The most common questions about responsible gaming

Not at all. Responsible gaming applies to every type of player — beginner or experienced. It's simply a good habit that keeps gaming enjoyable in the long run. Players who set limits from the very start tend to get the most out of their experience.

Yes, reducing a limit takes effect immediately. However, increasing a limit has a 72-hour cooling period for your safety — this prevents impulsive decisions made in the heat of the moment.

Once self-exclusion is activated, you will not be able to log in to your account for the chosen period, and no promotional emails will be sent. It cannot be cancelled before the period ends — this is by design, to prevent impulsive decisions from undoing your progress.

Start by talking to them directly — with empathy, not judgment. Encourage them to reach out to the 1xbed support team. If needed, you can also contact us yourself and we'll help.

Age verification is mandatory when registering at 1xbed. National ID or passport checks are carried out as part of the KYC process. Any account identified as suspicious is suspended immediately.

You can adjust how often Reality Check notifications appear — anywhere from 30 minutes to 2 hours. They cannot be turned off entirely, as they are an important tool for keeping you aware.
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Minors Protection

1xbed is strictly for users aged 18 and above. We take seriously our social responsibility to keep minors away from gaming.

If there are children in your home, install parental control software on your computer or mobile device and keep your account credentials private.

  • Age verification is mandatory at registration
  • Photo ID verification for KYC
  • Suspicious accounts suspended instantly
  • Direct contact support for parents and guardians
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Don't hesitate to ask for help

If you're experiencing any issues with gaming, you don't have to face it alone. 1xbed's support team is ready to assist you with complete confidentiality.

Come to us — no judgement, no questions. Just a promise to be there for you.

Email Support
support@1xbed.online
Live Chat
Active 24/7 — log in to start a chat
Response time
Usually within 24 hours
🎮

Play responsibly, enjoy fully

Your safety is our top priority at 1xbed. Set the right limits and enjoy every moment.

For ages 18 and above. Play responsibly.

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